No Return Policy
Thank you for shopping at Tuk Off South Limited. We appreciate your business and are committed to providing you with high-quality products and exceptional customer service.
Please read our no return policy carefully before making any purchases.
1. No Returns or Exchanges: We regret to inform you that we do not accept returns or exchanges for any products purchased from our online store. All sales are final. Please ensure that you carefully review your order before completing your purchase.
2. Quality Assurance: We take great pride in the quality of our products. Each item undergoes a thorough quality control process before being shipped. If you receive a damaged or defective item, please contact our customer service within 7 days of receiving your order.
3. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately at tuksouthcrew@gmail.com. To expedite the process, include your order number, a description of the issue, and photographs of the damaged or defective item. We will assess the situation and provide further instructions.
4. Order Cancellations: Once an order is placed, it cannot be canceled or modified. Please double-check your cart and shipping information before completing your purchase.
5. Exceptions: We may consider exceptions to this policy in the case of a genuine mistake on our part, such as shipping the wrong item or size. In such instances, please contact our customer service team for further assistance.
6. Shipping Costs: Shipping costs, including those incurred for returns, are non-refundable.
7. Size and Fit: Please refer to our size charts and product descriptions to ensure the correct size and fit before making a purchase. If you have questions about sizing, feel free to contact our customer service team for assistance.
8. Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure, and consider opting for shipping insurance if available.
By completing your purchase on our website, you acknowledge and agree to abide by the terms of this no return policy.
If you have any questions or concerns, please contact our customer service team at tuksouthcrew@gmail.com.
Thank you for choosing Tuk Off South Limited. We appreciate your understanding and cooperation.
Sincerely,
TukSouth